Privacy Policy

1. About This Service

Lexora AI is a digital software-as-a-service (SaaS) platform that provides AI-powered product description generation for e-commerce sellers. This is a digital service — no physical goods are shipped or delivered. All interactions with Lexora AI occur online through our web application.

2. Information We Collect

When you use Lexora AI, we may collect the following information:

• Account information (email address, name) provided during registration
• Product details you submit for description generation
• Usage data such as generation count, plan type, and feature usage
• Payment-related information processed through our third-party payment provider (Shopier)
• Technical data such as browser type, device information, and IP address for service improvement

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Lexora AI service
• Process your product description generation requests
• Manage your account and subscription
• Improve our AI models and service quality
• Communicate important service updates
• Ensure security and prevent abuse

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We use secure cloud infrastructure to protect your information. Product descriptions you generate are stored in your account for your convenience and can be deleted at any time through your dashboard.

5. Third-Party Services

We use third-party services to operate Lexora AI, including payment processing (Shopier), AI language models for content generation, and cloud hosting providers. These services have their own privacy policies and data handling practices. We do not sell your personal information to third parties.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. You can manage your data through your account dashboard or contact us directly. If you wish to delete your account and all associated data, please reach out to our support team.

7. Cookies

Lexora AI uses essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how our service is used and to improve the user experience. By using our service, you consent to the use of these cookies.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us through our website.